Case study · Mining & Resources
Migrating a Jira and Confluence site to the cloud before its licence renewal
Interfuze migrated Rio Tinto's ICSS Jira and Confluence site, used by 500 people, to Atlassian Cloud on a tight timeline. Every active project and space came across tested, and the work finished by the licence renewal date, saving substantial costs.
Outcomes
- 500 users moved from Jira and Confluence Server to Atlassian Cloud on a tight timeline
- Every active project and space migrated and thoroughly tested, with apps transferred or replaced
- On time for the licence renewal date, resulting in substantial cost savings
The challenge
Atlassian ended support for its server products in February 2024, so Rio Tinto's ICSS Jira and Confluence Server site, used by 500 people, had to move to Atlassian Cloud before then. The timeline was tight: the migration had to finish by the site's next licence renewal date.
Everything had to come across without disrupting day-to-day work: all the data, the core Jira and Confluence functions, and essential apps including BigPicture, Gliffy, Zephyr and Requirements for Jira.
The move was also a chance to review the site and remove redundant or unused features, while keeping archived information easy to retrieve if it was needed.
Our approach
We followed Jira migration best practice in a structured sequence: assessing the database and planning, analysing the apps in use, transferring the data and verifying the system.
Each stage had its own checkpoints and thorough testing, so the transition ran smoothly with as little disruption to daily operations as possible.
We ran the project in sprints and worked closely with stakeholders throughout.
The outcome
Every active project and space was migrated and thoroughly tested. Each app was either transferred or replaced with a suitable alternative, and the integrity of the app data was kept.
The migration finished by the licence renewal date, which saved Rio Tinto substantial costs.
“Interfuze produced a plan and worked closely with stakeholders to get the migration completed without disrupting operations. I was also impressed with how available and responsive Interfuze were via the sprint process adopted to run the project.”
Where to next
Related work
The partner
- Atlassian at Interfuze Licensing, Cloud migrations, upgrades, training and support
Start small
Atlassian end-of-life check A fixed-scope first engagement.