Case study · Health
Getting a stalled staff development app across the line for a whole health service
EMHS staff wanted better ways to plan their development, but an in-house app had stalled. We rebuilt and launched the Peak Performance App on Power Platform, and staff have since created more than 1,000 plans.
Outcomes
- 1,000+ Peak Performance Plans created since launch
The challenge
Staff surveys at East Metropolitan Health Service (EMHS) sent a clear message: employees wanted more opportunities for personal and professional development. But the existing manager-led process was hard to track, and valuable check-ins were often hard to schedule.
An internal team began building the Peak Performance App to help staff manage their professional growth plans, but the solution's complexity needed outside support.
Our approach
We joined the EMHS Digital Design and Innovation team to rebuild and optimise the app, and deliver a solution ready for the whole organisation.
Our Power Platform specialists strengthened it from the ground up. All employee data is secured in SharePoint lists controlled through Power Automate. We optimised the data queries to cut load times, built custom interface components that make choosing a manager and moving around the app intuitive, and set up an Azure DevOps pipeline for continuous integration and delivery across environments.
The outcome
More than 1,000 Peak Performance Plans have been created since launch. Staff development activities are more visible, managers and HR carry less administrative load, and the app runs on a secure, scalable platform shared across all of EMHS's Power Apps solutions.
With reliable development data now available, EMHS can make informed decisions about workforce support and training needs, helping staff achieve their best.
“The feedback we've received from users across EMHS has been overwhelmingly positive and Interfuze played a big part in making that happen.”
Where to next
Related work
The partner
- Microsoft at Interfuze Azure, data, AI and Copilot
Start small
Power Platform governance check A fixed-scope first engagement.